7/02/2012

Facebook e-mail mess: Address books altered; e-mail lost


An alarming number of people are reporting that the new e-mail address Facebook forced on users this week is changing their address books while intercepting and losing unknown amounts of e-mail.

Facebook users say contacts' e-mail addresses on phones and personal devices have been altered without their consent -- and their e-mail communication is being redirected elsewhere, and lost. One very angry user is Adobe employee Rachel Luxemburg.

On her personal blog she writes,

Today, a co-worker discovered that his contact info for me had been silently updated to overwrite my work e-mail address with my Facebook e-mail address. He discovered this only after sending work e-mails to the wrong address.
And even worse, the e-mails are not actually in my Facebook messages. I checked. They've vanished into the ether. For all I know, I could be missing a lot more e-mails from friends, colleagues, or family members, and never even know it.

When Facebook forced its hundreds of millions of users into an @facebook account, commenters across the Internet talked about alterations that had begun in their contacts and address books outside Facebook -- valid e-mail addresses were being changed for @Facebook without people's awareness or consent on their phones and computers.As Luxemburg explains, this disaster is happening despite the fact that, like many others, she rushed to replace the @Facebook e-mail with their correct e-mail address once they'd found out about Facebook's change.

Original source here.

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